Country: Venezuela (Bolivarian Republic of)
Organization: International Medical Corps
Closing date: 30 May 2020

Background

In response to the dire needs, International Medical Corps has deployed to Venezuela. Our team shipped medicines and medical supplies with a value of more than $500,000 to Caracas, with support from the International Federation of Red Cross and Red Crescent Societies (IFRC). International Medical Corps provided medications and medical supplies directly to IFRC and Venezuelan Red Cross (VRC), who support 20 inpatient health facilities and 16 outpatient clinics in Caracas.[1]

Additionally, as of September 3, 2019, International Medical Corps is one of the few international non-governmental organizations registered as a Civil Association non-profit organization in Venezuela and authorized to provide humanitarian services. Our team continues to work with other international actors, and local non-profit organizations to reach those most in need during this humanitarian crisis. By launching efforts with local organizations, International Medical Corps will prioritize not only reaching those most in need, but also building the capacity of the local organizations to provide services for the long-term. This follows United Nations guidance for international agencies to work with local partners to support planning, maintain strict monitoring and evaluation of programs, as well as support oversight for financial and logistic systems.

International Medical Corps will be working with local subs such as Fundacion Nativo, FUDEP and CESAP. International Medical Corps will target the state of Bolivar, Zulia and Falcon as well capital district. International Medical Corps will have its main office in Caracas and field office in Zulia. Moreover, International Medical Corps will cover the following secotrs: Health, WASH, MHPSS and Protection/GBV.

Job Purpose

The role of the Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer is to support better performance and greater accountability by implementing evidence-based program/project management at the field level, in order to guide and improve performance. The MEAL Officer will provide technical support to the design of methodologies and tools to ensure the availability of clear and accurate information at the program/project level. The MEAL Officer also plays an important role in data management and quality by designing a MEAL system that adheres to the IMC’s MEAL Global Guidelines, the MEAL Minimum Standards for Quality, and the guiding MEAL policies and procedures, among others. The MEAL Officer will provide technical support to the program and build capacity in the country Mission through strengthening learning and knowledge sharing across the IMC and with the wider humanitarian community.

Main Responsibilities

  1. Program Implementation

· Consolidate site statistics from health, MHPSS, WASH and other sectors analyzing cross-cutting indicators;

· Coordinate with technical staff and team leader on assessments for strategic developments;

· Collaborate with technical staff in data quality maintenance, routine monitoring of programs, and accountability mechanisms;

· Support program staff with additional training and mentoring on routine monitoring procedures and surveillance techniques;

· Sustain community based complaints and feedback mechanisms;

· Oversee the collection and timely reporting of data and statistics from the health facilities

  1. Project design and planning

· Support needs assessment and situation analysis through various approaches (e.g. direct data collection, secondary sources, problem tree analysis, SWOT analysis) and ensure that needs assessment and project design are linked.

· Support to program and MEAL team with developing the results framework, support the program with developing the theory of change, logframe and MEAL plan including indicators for existing and new projects.

  1. MEAL system

· In coordination with the Program Team and MEAL field Focal Points, implement a reliable participatory MEAL framework for the IMC Mission to ensure quality.

· Follow full MEAL procedures and operating plans within the Mission and develop harmonized data collection tools involving the different stakeholders (project team, partners)

· Ensure that AAP data is collected routinely throughout project cycle enabling evidence-based programming and corrective action.

· Develop data gathering plans and harmonize data collection, analysis and reporting flows for projects in country.

· Conduct regular site visits or when required to monitor service provision and ensure data quality.

  1. Data quality management

· Assess the quality of collected data for the indicators and ensure that data pitfalls and issues, are mitigated.

· Coordinate routine data quality audits conducted in different sites, compile results at the level of a project and develop actions plans to implement corrective measures.

· Manage tools and methods for assessing data quality for all indicators.

· Identify and locate backup documentation for reporting against indicators.

  1. Mobile and manual data collection

· Design simple and complex questionnaire using XLS or form builder (Kobo form builder, ONA form builder, etc.)

· Maintain installed mobile data collection tools (OKD collect, Kobo collect, ONA collect, etc.) on smart phones or tablets and manage data on mobile servers (Kobo form builder, ONA form builder, etc.)

· Increase capacity of other staff in developing XLS form and setting up mobile data collection.

  1. Knowledge Management and Learning

· Support in developing KML mechanisms and processes for the mission while ensuring these mechanisms are in line with IMC’s guidelines

· Facilitate after-action reviews and lessons learned exercises, including data collected through CBFRM and other participative forms of community engagement and feedback collection.

  1. Community Based Feedback and Response Mechanism

· Provide technical support to the team on establishing and maintaining effective feedback mechanisms for decision making, fully in line with commitments regarding accountability to affected populations (AAP), including IASC CAAP, CHS, and Sphere Humanitarian Charter

· Implement and monitor the CBFRM, accountability initiatives, and practices across the Mission.

  1. Conflict Sensitivity

· Support the implementation of the Conflict Sensitivity approach across the program.

· Monitor and report on IMC’s adherence to Do No Harm and the conflict sensitivity (Safe and Effective Humanitarian Response) approach at the field level.

  1. Perform other duties and responsibilities as required including but not limited to:

· Mainstream the Global MEAL Guidelines across all related MEAL activities and at the field level.

· Apply and adapt existing Global MEAL Guidelines, tools, and templates at the relevant stages of the project cycle.

· Actively promote the Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.

· Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors.

Qualifications

· Bechelor’s-level or a higher degree in social sciences, public health, statistics, or international development, with experience or background in M&E, epidemiology, public health, and health information management.

Experience

· Minimum of 3 years of applied experience with a humanitarian organization in designing, implementing and overseeing monitoring and evaluation tasks.

· Experience with M&E approaches for key donors such as OFDA, ECHO, EU, DfID, UN, etc.

· Experience in the use of qualitative and quantitative software for data analysis.

· Experience with mobile data collection platform

Competency **

· Demonstrated understanding of data protection and confidentiality as part of data collection and management practices, and ability to respect and maintain confidentiality.

· Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

· Upper-intermediate level Enligh proficiency (Speaking – Reading – Writing).

· Possess the skills on mobile data collection software such as Ona, KoboToolBox.

· Communicate the organizational goals to the team.

· Have analytical, conceptual, and strategic thinking skills.

· Build collaborative relationships and foster teamwork.

Other

This job description is subject to review to ensure that it reflects the requirements of the International Medical Corps.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

How to apply:

Karol Bassim
Country Director -Venezuela
[email protected]

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