Casework Assistant, Housing 58 views1 application

Job Expired
NGO JOB in USA from International Rescue Committee
Closing date: 31 Jul 2019

The Casework Assistant will provide Reception & Placement (R&P) case management core services and coordinate extended case management services including health, employment, financial stability, education, and housing for refugees during the two-year period after arrival. This position reports to the Resettlement Manager.

Major Responsibilities:

Responsibilities may include, but are not limited to:

  • Assist the caseworkers in the preparation of new arrivals and in the provision of core services.
  • Support the casework team’s efforts to link clients with appropriate educational, health and social services.
  • Provide interpretation services, both within the Agency/Program and to outside Agency partners, if applicable and when approved by manager.
  • Case note all appropriate clients’ contacts and activities as directed.
  • Assist with the timely completion of client records, documentation, and case files review.
  • Assist clients in applying and accessing resources in the community.
  • Perform any functions in regard to contracts or sub-contracts related to case management services for refugees; this includes the Matching Grant Contract, and any other contracts that provide funding and/or services for IRC and refugee clients.
  • Comply with all IRC policies and protocols.
  • Participate in all program meetings and staff development activities.
  • Assist the Housing & Logistics team with housing related core services
  • Other related duties as assigned.


  • Associate degree or equivalent preferred; or equivalent work experience
  • 1+ years related work experience; preferably in a non-profit or social services agency environment
  • Fluency in written and spoken English
  • Fluency in a language spoken by one or more of the refugee groups IRC is serving (Sango, Arabic, Swahili, Kinyarwanda, and Tigrinya) preferred
  • Ability to document client interactions and services provided and maintain updated and accurate case files. Case file database experience strongly preferred
  • Proficiency with Microsoft Office Suite and solid keyboarding skills
  • Effective time management skills and ability to focus and work productively in a fast paced environment
  • Demonstrated ability to work as a team member in a multi-cultural environment
  • Ability to work periodic evenings and weekends
  • Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc.)

Work Environment:

  • A combination of standard office environment and ‘field’ time in and around the service delivery area.

More Information

  • This job has expired!
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